At SlootZz Casino, we are committed to providing a fair and enjoyable gaming experience through our comprehensive policies on accounts, payouts, and bonuses. All promotional offers are strictly limited to one individual per household address and IP address, and we ensure that promotions do not overlap to maintain fairness. Bonuses and associated deposits are held in a player's casino bonus balance until the specified wagering requirements are met. To check the remaining wagering requirements, players can navigate to the "My Account" section and view "Active Bonus."
Our accounts are designed with two distinct balances: the Cash balance and the Bonus balance. The deposit balance is used for wagering before any bonus balance can be utilized. For "cash back bonuses," the bonus is credited only after the entire original deposit is lost. It is important to note that bonus funds cannot be transferred to the Cash balance until all wagering conditions are fulfilled. Bonuses are valid for 30 days from the date they are credited unless otherwise stated.
Deposit bonuses generally require a 30-times wagering of the bonus before any part of the deposit, bonus balance, or associated winnings can be withdrawn. A maximum of 10 times the original deposit amount can be withdrawn from winnings resulting from a match or cashback bonus, with any excess winnings being forfeited. For free bonuses, a 30-times wagering requirement applies, with withdrawals limited to a minimum of €100 and a maximum of €1000. Weekly cashback bonuses are capped at 10 times the credited bonus amount.
In cases where bonuses expire or if players wish to withdraw bonus funds before meeting the wagering requirements, both the bonus and any related winnings will be forfeited. Players can forfeit active bonuses via the "My Account" section or by contacting support. Note that while most games contribute 100% towards wagering requirements, some games contribute less. Additionally, certain slot games are excluded from bonus wagering.
Promotions are available only to selected players, and players from specific countries are excluded from all bonuses. SlootZz Casino reserves the right to void any bonus or winnings obtained through fraudulent behaviour or abuse of bonuses. In disputes, SlootZz Casino’s decision is final, and we retain the right to amend bonus terms and conditions at any time. The minimum withdrawal amount is €100 for bank transfers and €50 for web wallets.
The deposit balance will be used for wagering first. For “cash back bonuses,” the bonus is credited only after the original deposit has been completely lost. Bonus funds cannot be transferred to the cash balance until all wagering conditions are met.